You can have the greatest ideas in the world,
but they are of no good to your Company, or your career, if you can’t express
them clearly and persuasively. Barrack
Obama became the 44th President of United States on the power of his
communication. We communicate on the basis of our values, beliefs, thoughts and
knowledge on the subject. As a leader you need to communicate your ideas to
delegate the task to be carried out by your subordinates. It’s not what you
communicate but how you
communicate plays the major role in every relationship.
One of
the main reasons why a manager gets stressed if the job delegated to the subordinate is not completed in time
and the productivity is not up to the expectation. In most cases manager blames the
subordinates. One of the main reasons
for not getting the desired result is the lack of effective communication
skill. As mentioned above it’s
not what you communicate but how you communicate plays the
major role in every relationship. For example in most of the communication a
manager communicates in a commanding or blaming manner, but no one likes to be
commanded or blamed for anything, though the fault is with him/her. If a manager communicates in a commanding
manner, he may get the job done but the employees will not perform
whole-heartedly and the quality of the outcome may suffer.
We
are into business. What does that mean? We are busy; we want to get more jobs
done in less time. But sometime, the way we communicate, we dig our own grave
by prolonging the communication with negative output. Grammatically you may be
perfect, but that does not mean anything to us unless you are getting the
desired result.
Another interesting behaviour pattern I have noticed in this
information age, most of us always ready to disagree and argue. Most individual
thinks he/she knows better than the other person and unconsciously develops
false ego; as a result he is always ready to defend with arguments.
To
be a better communicator, we have to be a better listener. Listening skills is one of the very difficult
skills though it seems to be simple. Most of the time we are not listening but
hearing and there is a compulsive thinking going inside our mind, like playing
our own tape recorder. Most of the time
we are preparing to reply or answer with little listening and understanding the
other person’s ideas and perspectives.
We have created such a strong wall of our views, opinions and
perceptions that we are always preparing to defend our views and opinions to be
best.
If
I listen, then only I can understand the other person’s view. We must remember
‘listening builds trust’. I have
discussed the common situations we face in our life in professional and
personal life and how we can improve our Interpersonal
Relationship in our personal life and professional life in the manual with lots
of case studies, examples and role plays.
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